Pacific Office Automation: What the Company Does, Where It Operates and How to Work With (or For) It

Pacific Office Automation (often shortened to POA) is a privately held office technology company based in Beaverton, Oregon. It sells and services copiers and printers, and it also manages IT, cybersecurity and business phone systems for companies across the western and southwestern United States. This guide covers what it offers, where it has offices, how big it is, and how to handle practical questions such as bill payment, jobs and internships.

What Is Pacific Office Automation?

Short answer: It is an independent office technology dealer and managed services provider that grew out of a photocopier business started in 1976.

The company started in 1976 in Portland, Oregon, selling copy machines. It is privately held, based in Beaverton, and was founded when Terry Newsom bought APECO, a struggling photocopier company. Adam Pritchett is listed as CEO. In 2016 it acquired Northwest Office Technologies. It describes itself as the largest independent office equipment dealer in the United States.

Independence matters here. The company is not owned by a printer manufacturer, so it can match equipment to a client’s needs. It partners with Canon, Ricoh, Konica Minolta, Sharp, HP and Lexmark.

What Services Does Pacific Office Automation Offer?

Short answer: Managed print, managed IT, cybersecurity, unified communications, software, and several specialty services.

The company’s own site lists managed print services, production print, mailing and sending, software solutions, cybersecurity, IT services, unified communications, video security, professional services, facilities management and EV charging.

pacificoffice.com

Service area	What it typically covers	Best fit for
Managed print	Copiers, multifunction printers, supplies, maintenance	Offices tired of juggling printer vendors
Managed IT	Monitoring, support, network management	Teams with no in-house IT
Cybersecurity	Network protection, security policies, staff training	Any business holding customer data
Unified communications	Phone systems, messaging, conferencing	Hybrid or multi-location teams
Software and document management	Digital workflows, records, e-invoicing	Paper-heavy departments
Professional services	Workflow review and recommendations	Companies planning a technology overhaul

How Does Its Unified Communications Offering Work? It combines voice, messaging and collaboration tools, and can run on-site or in a private cloud.

The company offers on-premise systems where your own IT staff can access the servers, and private cloud communication services aimed at businesses that find upgrading older on-site networks expensive. Its small-business materials say the approach integrates voice, messaging and collaboration tools.

Our analysis: the on-site versus cloud choice usually comes down to who carries the maintenance burden. A business with a capable IT team and strict data-control needs may prefer on-premise. A company with remote employees, several branches, or no IT staff often does better in the cloud. The useful question for any vendor is not “which is newer?” but “who fixes it when it breaks, and how fast?”

Workflow and Document Management

The goal is to move paper and manual steps into digital processes that are easier to search, share and secure.

The company’s professional services team says it analyzes an organization’s workflow and recommends a customized solution to maximize productivity and minimize costs. The company has also written about moving from paper invoices to electronic ones, noting that manual invoicing wastes time and is more error-prone. It also adopted the Ramp financial platform internally, a partnership reported in early 2026, to improve spend visibility and automate financial workflows. That is a small signal that the company applies workflow automation to its own operations, though it says nothing about how a given client’s project will go.

Who Is It Best For?

Based on the published service mix, three buyer types stand out:

• Small and mid-sized businesses that want one vendor for printers, phones and IT instead of three.
• Multi-site organizations in its footprint that need consistent service across offices.
• Document-heavy teams, such as legal, healthcare administration or finance, that benefit from managed print plus digital records.

It may be less suitable for a business that wants only a single low-cost printer, or one located far outside its service area. Compare quotes in either case.

Where Is Pacific Office Automation Located?

Headquarters is at 14747 NW Greenbrier Pkwy, Beaverton, Oregon 97006, with branches across the West and Southwest.

One directory lists about 30 office locations, including Albuquerque, Austin, Bend, Boise, Burley, Centennial, Eugene, Everett and Fife. Other sources describe regional offices in Oregon, Washington, California, Utah, Colorado, Arizona, Texas, Nevada, New Mexico and Idaho. Branch counts differ by source (the figures range from the high 20s to the mid 30s), so confirm the nearest office on the company’s official website before visiting.

Pacific Office Automation in Seattle

Short answer: It hires and serves customers in the Seattle area, with Washington branches including Everett and Fife.

Directory data shows Washington addresses in Everett and Fife. Recent job listings tied to Seattle include customer care and dispatch, delivery driver, field network technician and field copier technician roles. If you need service in the Puget Sound area, ask the company which branch covers your address.

How Big Is the Company, and What Is Its Revenue?

Short answer: Estimates put revenue between roughly $420 million and $491 million, but the company is private and publishes no audited figures.

One profile reports about $491 million in annual revenue, more than 40,000 business customers and roughly 1,400 employees. Another data provider reports $421 million. A 2026 press release puts headcount above 1,500. Treat all of these as estimates. Older directory entries showing far lower revenue are likely out of date.

How Do I Pay a Pacific Office Automation Bill?

Short answer: Use the payment instructions on your invoice or contract and the official company website.

I could not verify a specific public payment portal address, so I will not guess one. Third-party sites often list outdated payment links. Safer steps:

1. Check your latest invoice for payment instructions.
2. Open the company’s official website directly by typing it in, rather than following an emailed link you did not expect.
3. If you cannot find a portal, call your local branch and ask for billing or collections.
4. Be cautious of any message asking you to pay by unusual methods.

Careers at Pacific Office Automation

The company hires across sales, IT, field service, warehouse, administration and production print.

Its careers board has listed IT project coordinators, helpdesk technicians, managed-services engineers, technical account managers, account executives, dispatchers and copy center roles. A Fife, Washington warehouse posting advertised medical, dental and vision coverage, a matched 401(k) and paid time off. Pay and benefits vary by role and change often, so read the current posting.

Internships

The company runs a summer Professional Sales Internship program for college juniors and seniors, pairing interns with sales representatives to shadow customer meetings and learn full-cycle selling. A third-party job board has shown a Sales Intern role in Beaverton at about $19 an hour. Search “internship” on the official openings page for current details.

Business Philosophy

The company says it believes a team that constantly challenges one another can solve any problem for customers, the company or the community, and its motto is “Problem Solved.” Its homepage highlights more than 50 years of experience.

What Should You Ask Before Signing With Any Office Technology Provider?

1. Who handles support, and what are the response times in writing?
2. What happens at the end of a lease or contract term?
3. Is security part of the package or an add-on?
4. Can they show references from businesses of your size?
5. How are supplies, service calls and software billed?

What About the Pacific Office Automation Logo?

The company brands itself as Pacific Office Automation, abbreviated POA. For logo files or usage permission, contact the company’s marketing team through its official website rather than downloading from a third-party directory, since those copies may be outdated.

FAQ Section

Conclusion

Pacific Office Automation started as a copier seller and now offers a broader technology mix: managed print, IT, cybersecurity, communications and workflow tools. For prospective customers, the most useful step is to ask your local branch for a workflow review and a written service-level proposal. For job seekers, the careers page and the summer sales internship are the best starting points. Always verify addresses, billing details and openings directly with the company, because third-party directories are often outdated.

Author Bio: Hamid Ali is a business technology writer covering office automation, managed IT services, cybersecurity, workplace technology, and business communications. He focuses on clear, practical insights that help readers understand technology companies, services, and solutions.

Author Name: Hamid Ali
Email: johanharwen314@gmail.com

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